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  1. #1
    Customer
    Join Date
    Dec 2009
    Posts
    10

    Default Non is complete my order.

    I bought Make Money style, and they say I'm going to call the phone to give me some numbers to confirm my identity or something, it's time and have not received anything, I have written more than three emails to sales@completevb.com and does not give me any response.

    What is happening?, The delay to call me and I can download my style?.

    One of the problems to confirm that I live in Colombia, do not understand English so they do not like to give me 4 numbers and I understand.

    I expect prompt response please thanks.

  2. #2
    Pre-made Support
    Join Date
    Aug 2008
    Posts
    2,759

    Default Re: Non is complete my order.

    I will get ahold of matt today. He is the one that takes care of issues with ordering. We will try to get this resolved as soon as possible.

  3. #3
    Customer
    Join Date
    Dec 2009
    Posts
    10

    Default Re: Non is complete my order.

    Ok, will wait, I'm going for 24 hours in the same situation.

  4. #4
    Customer
    Join Date
    Dec 2009
    Posts
    10

    Default Re: Non is complete my order.

    Good not called me in no time I've been called to give me information of the activation number and introduccido 5 or 6 times the number and nothing, how can I ask for my money back?

  5. #5
    Customer
    Join Date
    Dec 2009
    Posts
    30

    Default Re: Non is complete my order.

    This is horryfying to me. As a newcomer i was about to buy it.

    Now Iam in a very confused state, are you people not reliable??

  6. #6
    Head of Design
    Join Date
    Aug 2007
    Posts
    1,031

    Default Re: Non is complete my order.

    I have told you about 15 times how to answer the phone and put the numbers in. Type the exact number you put in to the system so I can figure out why it isn't working.

  7. #7
    Pre-made Support
    Join Date
    Aug 2008
    Posts
    2,759

    Default Re: Non is complete my order.

    sunniforum,

    we are reliable but you have to remember some people do not speak english very well or can read it but not understand it when spoken and that sometimes is a problem when our verification system is in english. That is where half the problems come from. Just getting the initial order.

  8. #8
    Customer
    Join Date
    Dec 2009
    Posts
    30

    Default Re: Non is complete my order.

    @Mmoore (Support)

    Thanks buddy, i will hopefully buy in another couple of days

  9. #9
    Customer
    Join Date
    Dec 2009
    Posts
    10

    Default Re: Non is complete my order.

    So why not give me back my money or answer e-mails me and I deleted the topics where I demand the return of my money? Trying to hide? I hope very soon the return of my money and they appear in the emails that I have written and never respond.

    I expect prompt response

    PS: Stop the topics erase once and accept that I have returned my money and that even after paying so I disable the system to download my style.

  10. #10
    Customer
    Join Date
    Dec 2009
    Posts
    30

    Default Re: Non is complete my order.

    alesjandro1

    What happened buddy!!!! sorry i am new, but response seems quite good here.

    If you could elobarate more , I too can understand about it

 

 

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