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  1. #1
    vVv
    vVv is offline
    Customer
    Join Date
    Sep 2011
    Posts
    64

    Default New order questions...

    Hi all,

    Just curious, I've just purchased a skin for a year and was wondering how long does it take to have access to client area, to actually download the files? License: Cinema Ice Skin Cinema Ice vBulletin Skin(1)
    Item# 34|101:1 $34.95 USD 1 $34.95 USD. Paid a few minutes ago... It's okay if it takes a little while to register of course, but just figured it would be ready already..lol. :P Paid with PayPal.
    vVv, you do not have permission to access this page. This could be due to one of several reasons:

    Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
    If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.
    lmao.. maybe i'm just impatient, but me paid so... xD ha ha ha. Me starting to think there's not enough staff on here to handle new orders / transactions... Ha! lol
    Last edited by vVv; 09-10-2011 at 11:21 PM.

  2. #2
    Pre-made Support
    Join Date
    Aug 2008
    Posts
    2,744

    Default Re: New order questions...

    Sorry this is not a live support we have up to 48 hrs to respond to requests. You should have instant access. If you do not please email sales@completevb.com.
    DO NOT message me on any issues unless I have requested you to send me a PM. I do not respond by PM unless stated so otherwise. Please keep all questions in the forum that way everyone benefits from the answer.

  3. #3
    vVv
    vVv is offline
    Customer
    Join Date
    Sep 2011
    Posts
    64

    Default Re: New order questions...

    Well that's understandable, it's not always the case... But I did pay for the stuff.. and should have been access to download the files immediately after purchase though. Keep getting this message..

    vVv, you do not have permission to access this page. This could be due to one of several reasons:

    Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
    If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.


    It's like buying a car, or any other product... you shouldn't wait 24 hours or longer to get it. That's all. LOL! Not that it's YOUR fault.. Just saying in general. When you buy something, get redirected back to here in hopes of actually getting it... ITS HERE... LOL! Ya know? Now, I've sent them an email yet too!!! Which shouldn't have been done in first place, considering, it's purchase, and I've paid, I shouldn't have to wait or jump through tons of hoops to get what i paid for..get more staff!!!!!!! xD
    Last edited by vVv; 09-11-2011 at 01:06 AM.

  4. #4
    Pre-made Support
    Join Date
    Aug 2008
    Posts
    2,744

    Default Re: New order questions...

    Well I would help more but I am just a coder and do not have the access. But once you email Matt he will be able to handle it. This is not normal behavior at all as the system is automatic.
    DO NOT message me on any issues unless I have requested you to send me a PM. I do not respond by PM unless stated so otherwise. Please keep all questions in the forum that way everyone benefits from the answer.

  5. #5
    vVv
    vVv is offline
    Customer
    Join Date
    Sep 2011
    Posts
    64

    Default Re: New order questions...

    Lol... It's cool, I'm just busting balls. But I'd like to get it asap though after an order, or well, that's what's normally expected to happen, ya know? I know it's not always possible, just grrr damn lol. And I know it's not YOUR fault... xD Me thinks the "system" needs laid.. lol. :P

  6. #6
    vVv
    vVv is offline
    Customer
    Join Date
    Sep 2011
    Posts
    64

    Default Re: New order questions...

    Still waiting for the legit files... LOL!

  7. #7
    Head of Design
    Join Date
    Aug 2007
    Posts
    1,033

    Default Re: New order questions...

    I fixed your account. You gave us less than 4 hours to respond. Thanks.
    Last edited by Matt; 09-11-2011 at 07:52 AM.

  8. #8
    vVv
    vVv is offline
    Customer
    Join Date
    Sep 2011
    Posts
    64

    Default Re: New order questions...

    thanks got it! and yeah I know, just when i purchase something though, I'd expect it asap haha.. But thanks though!! It's all good! And sorry for being so pushy and impatient.. You guys are good peoples..

  9. #9
    Head of Design
    Join Date
    Aug 2007
    Posts
    1,033

    Default Re: New order questions...

    No problem. Glad you got your theme.

 

 

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