About the telephone verification system:
This is an important thread for ALL customers to read before, during, or after a sale. Since the back-end update that occurred on August 1st, we have included a mandatory phone verification at the time of download for customers to confirm their identity to cut down on credit card fraud. This is a huge deal and we are quite frankly, tired of dealing with a mass load of scammers / fraudsters that will no longer be able to penetrate our back-end.

The new system is easy for anyone to use. Simple rules to follow so that you can get your download:

• You simply need to be NEXT to your phone when you call it as it calls right after hitting submit.
• Only use a cell phone or house phone.
• For international numbers, be sure to include the leading "+" sign followed by the country code.

Why we switched to it:
All the big companies such as google, sitepoint, flippa, etc... have switched to phone verification to manually check the trustworthiness of a customer or user. We are simply complying with the trend and helping real buyers here at CompletevB protect their skin from being on Google for free for others to get when they paid for the skin.

If it isn't working for you, here is what you do:
E-mail sales@completevb.com the number you gave us and we will check to see if they called you or not, and if you answered the phone. If it doesn't work, then we will have to manually check and make sure it is all set to go. Do not PM me personally as we have staff ready to answer your email and support you with this.

Thanks,
CompletevB.com staff

Thanks.

I've sent an email in regards to an issue with this.

Originally Posted by bondy

Thanks.

I've sent an email in regards to an issue with this.

As have I... the system isn't quite seamless I design phone systems for a living... it would make sense for the thing to offer a repeat option or wait until you press a key to start saying the code

It seems like a hard deal but it really isn't. The main thing people keep screwing up is they are entering the wrong format. There is clear instructions laid out on the page that everyone needs to follow.

Thanks,
Matt

New:

Just wanted to quickly let you know that if you look at that page now, you will see a button above the 4 digit codes that will allow you to check your number, change it if needed and press complete. It will then call you again. Just make sure if International you are using a + symbol or it will not call.

Thanks,
Matt

it calls you...? what happens to my telephone number afterwards?

Nothing. Just needs activated to confirm your identity. Combatting fraud.

I'm having problems putting my number in, i've tried the international code for my country, i'm assuming its calling from the US?

What number were you using? (PM me, do not post it here)

Also, did you put a + in front?

I don't recall any mention of the telephone verification system. I've paid the money but I have no way of downloading, it's very frustrating as I'm working on a tight deadline.